Assessment of Telework in a Federal Agency at the Operational Phase

Telework as an optional work arrangement has gained significant popularity over the last few decades in organizations of all kinds. Private businesses and public agencies have found telework to be valuable for increasing capacity while many employees regard attractive benefit when it is available. provides greater schedule flexibility employees, alternative that maintains productivity during weather emergencies, opportunity better work-life balance employees. This paper describes assessment attitudes about a federal agency. The impact on agency mission employee related aspects are assessed. conducted through online questionnaire administered entire workforce at one specific location. Issues addressed include teleworker accountability, teamwork, independent benefit. Overall, results indicate mainly positive telework, environment throughout